Originally published at: CSX rebounds from service problems and sluggish operations - FreightWaves
CSX’s on-time performance in May, measured by trip plan compliance for intermodal and carload shipments, returned to December levels.
It’s the Terminals. It’s always the Terminals. They’re where the Complex Work of Railroading occurs. Line-of-road is more visible, and so management pays it greater attention. But if the Terminals back up . . .