Originally published at: FedEx, UPS lose parcel market share to big retailers, smaller couriers - FreightWaves
U.S. parcel volumes hit a record in 2024, but new competitors like Amazon, Walmart and OnTrac are eroding the market share of FedEx and UPS, a new report says.
It’s still about price. I just ordered something from Amazon, and I chose Amazon over Sam’s Club because I got a cheaper price because of free shipping. For me, it’s always about total cost.
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